Contact Directory

Department / Area / Service

Phone /Email / Online Contact

Branches / Areas of Service

• Identifies potential emergencies or disasters
• Assesses the probability of occurrence
• Determines the community impact to life, property or environment
• Rates the community's ability to respond

Complaints / Inquiries
(780) 788-4200

Animal Control
(780) 743-8997

• Complaints
• Pay a Ticket
• Municipal Bylaws
• Highlighted Bylaws
• Land Use Bylaw
• Bylaw Briefs Newsletter

Emergencies ONLY - 911

RCMP Complaints
(780) 788-4000

RCMP Administration Line
(780) 788-4040

Janvier / Conklin Complaints / Emergencies | General Info
(780) 559-2245 | (780) 559-2111

Frequently Asked Questions

(780) 792-5500

Fax number
(780) 799-5910

Ambulance billing inquiries 
(780) 792-5520

Training and employment inquiries
(780) 799-5809

Fire Prevention
(780) 792-5504

• Fire inspections
• Firefighter recruitment and training
• Public safety education
• 9-1-1 communications
• Fire suppression
• Emergency Medical Services
• Dangerous goods response

• Ask a Question

 (780) 799-5832

• Burials
• Reserve a plot
• General information

Garbage Collection

Landfill

• Landfill
• Refuse Collection
• Recycling

Office
(780) 743-7976
waterbilling@woodbuffalo.ab.ca 

Ambulance billing inquiries 
(780) 792-5520

Roads Hotline
(780) 743-7859

Pothole Patching 
(780) 743-7859

• Snow Clearing
• Street Cleaning

• Financial Resources 
• Social Resources
• Health Resources
• Emergency Food and Clothing
• Emotional Health
• Legal Resources
• Snow Angels 

• Homelessness
• Family and Community Support Services
• Counselling Services
• Landlord and Tenant

• Recent Moves
• Water Leaks
• General Questions

(780) 743-7900
assessment.taxation@woodbuffalo.ab.ca

• Preparation of annual tax rate bylaws for the collection of property taxes
• Communication of assessment and taxation information to the public
• Assessment and administration of the Business Revitalization Zone tax

(780) 743-7023
glen.l@woodbuffalo.ab.ca

• Public information
• Advertising
• Media relations
• Community Image Big Spirit program 
• Corporate print production
• Web content development and management
• Regional Emergency Operations Centre activations.

(780) 743-7940 
RecreationandCulture@woodbuffalo.ab.ca

• Culture
• Facilities
• Recreation
• Neighbourhood & Community
• Development
• Rural Community Services

(780) 743-7850 engineering.requests@woodbuffalo.ab.ca

• Capital Projects Branch
• Development Services Branch
• Infrastructure Planning and Design
• Permits

Landfill, Refuse Collection and Recycling inquires
(780) 743-7947

• Waste and Landfill
• Underground Services (UGS)
• Water Treatment
• Wastewater Treatment

• Garbage Collection Schedule

(780) 743-7014
financial.services@woodbuffalo.ab.ca

• Financial Accounting
• Financial Planning
• Procurement Services

• Employment Opportunities

(780) 743-7836
cis@woodbuffalo.ab.ca

• Client Services
• Development Services
• Geographic Information Systems
• Network Services
• Technology Advisory Services

• Real estate transaction services
• Property rights,
• Acquisitions, disposals and interests

(780) 743-7001

Corporate Records Branch
(780) 743-7957

• Corporate Records
• Legislative Services

780) 799-8695
planningdevelopment@woodbuffalo.ab.ca

• Community Development Planning
• Long Range Planning & Policy
• Implementation

Public Operations
(780) 743-7931 
pwreception@woodbuffalo.ab.ca

Roads hotline
(780) 743-7859
roads@woodbuffalo.ab.ca     

Parks Services
(780) 799-5832
contactparks@woodbuffalo.ab.ca

Transit Services
(780) 743-4157 

Winter road hotline:
1-866-743-6111 | (Dec.– Apr.) 

• Public Operations
• Roads Maintenance
• Parks Services
• Transit Services

complianceandcontrol@woodbuffalo.ab.ca

Enterprise Risk Mgmt &
Compliance & Control
(780) 743-7814 
ERM@woodbuffalo.ab.ca 

Insurance Services Branch
(780) 793-1145

• Enterprise Risk Management Branch
• Compliance & Control Branch
• Insurance Services Branch
• Filing an Insurance Claim
• Frequently Asked Questions (Insurance)

(780) 743-7897
michael.evans@woodbuffalo.ab.ca

• Economic Development Branch
• Government and Community Relations Branch
• Industry Relations Branch